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Auto Service Advisor

Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job. GarageTouch is making that happen. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent. GarageTouch is expanding nationwide and we are looking for automotive service advisors.

Responsibilities

  • Send car service estimates or quotes to customers
  • Order parts from vendors
  • Answer customers' questions about car issues
  • Help automotive technicians with day-to-day service needs
  • Call potential customers to answer questions and book services

Requirements

  • 2+ years experience in a customer-facing role
  • Auto parts experience with an understanding of the inner working of cars
  • A strong sense of responsibility and commitment to providing a great customer experience
  • Excellent attention to detail
  • Solid comprehension, problem-solving and troubleshooting skills, ability to work under pressure
  • Positive attitude and passion for success
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